Shipping & Returns
Shipping Policy
At Tiny Trends, we strive to make your shopping experience as seamless as possible. We offer reliable and efficient shipping throughout South Africa. Once your order is placed, you can expect it to be processed and dispatched within 5 business days. Shipping times may vary depending on your location, but we aim to deliver your order within 4-7 working days.
You will receive a confirmation email with tracking details once your order has been shipped, allowing you to track your package’s journey to your doorstep.
Returns & Exchanges
We want you to be completely satisfied with your purchase from Tiny Trends. If, for any reason, you are not happy with your order, we offer a straightforward returns process:
Incorrect Orders: If you receive an incorrect item, please notify us within three days of receipt. We will gladly assist with the return or exchange. However, please note that a shipping fee will apply to incorrect orders that need to be returned.
Conditions for Returns: All returned items must be unused, unwashed, and in their original packaging with tags attached. We reserve the right to refuse a return if the item does not meet these conditions.
Return Process: To initiate a return, please contact our customer service team at tinytrends158@gmail.com within three days of receiving your order. We will provide you with instructions on how to return the item and issue a refund or exchange once the returned item is received and inspected.
Refunds: Refunds will be processed to the original payment method within 5 business days of receiving the returned item. Please note that shipping fees are non-refundable.
We appreciate your understanding and cooperation in ensuring a smooth returns process. If you have any questions or concerns, feel free to reach out to our customer service team for assistance.
Thank you for shopping with Tiny Trends!